FAQ's

• Because we offer much higher prices than our competitors.
• Because we are a one stop shop for gold, silver, diamonds and watches.
• Because you get to enjoy the privacy and security of our office.
• Because we have a team of experts you can count on.

By law you must be over the age of 16 to sell your gold. We need from you:

• Your driver licence with your current address.
• Or if you do not have a drivers licence you can bring one copy of any of the following:

  passport or key card along with proof of your address which can be for example a copy of a utility bill, bank statement or a government letter.

We do pay wholesale price for all diamonds received and will gladly accept them. However, if the diamonds are very small or bad quality we may not accept them as they sometimes break when we try to take them out of the settings. we do not pay for any other type of gem stones. You are welcome to remove any stones before sending your items. Or we can remove them for you if they are in a simple setting so you can keep them for the next time you need to make some jewellery.

Valuations are done for insurance purposes, a valuer will appraise your jewellery based on “retail replacement value.” In other words, what will it cost to replace your jewellery if it is lost or stolen? The equation the use is: Gold content + Labor + Retail mar up. Therefore, valuations should not be used to determine its gold value, only its retail value.

Retail stores mark up jewellery between 3 to 10 times their gold value, we pay only for the gold content of your jewellery. However a high amount of our customers that sold jewellery that was 10 or more years old received more than what they paid for it.

You can sell any type of gold jewellery new, broken, or old. Gold coins, gold nuggets, gold and silver BARS (bullion) and diamonds.

Non-precious metals, plastic, pearls, gold plated items, copper or wax filled items and semi-precious stones. Sell Your Gold will NOT buy stolen items.

Non-precious metals, plastic, pearls, gold plated items, copper or wax filled items and semi-precious stones. Sell Your Gold will NOT buy stolen items.